Terms and Conditions of Use

1. Service provider

APPVECTO S.R.L., CUI 54906519, registered office: Strada Agricultorilor nr. 18, Subsol Tehnic, Spațiu Tehnic 2, 707085 Lunca Cetățuii, Iași, România.

General contact: contact@appvecto.com. Support: support@appvecto.com.

APPVECTO S.R.L. develops and operates the Vecto HR SaaS platform for human resources management.

2. Definitions

• Provider — APPVECTO S.R.L., developer and technical operator of the Vecto HR platform;
• Client / Company — the subscribing organization that enters into the use agreement;
• Administrator — a user designated by the Client with configuration and management rights;
• User — any person authorized by the Client to access the application;
• Employee — the data subject whose data is processed in the application in an employment relationship with the Client;
• Subscription — a pricing plan (including the trial period) that defines features and usage limits.

3. Subject of the service

Vecto HR is a software application provided as a service (SaaS) for human resources management: employee records, payroll, time tracking, documents, reports, and related features, within the limits of the active plan.

4. Trial period

• Upon registration, new organizations may receive a 14-calendar-day trial period with a maximum of 10 active employees, according to the platform configuration.
• The trial does not require a payment card and does not involve automatic charging.
• When the trial expires, access to paid features may be restricted until the Client explicitly selects a paid subscription and completes payment through Stripe.
• The Provider may change trial parameters for future offers; the conditions applicable to your account are those displayed in the application at registration or upgrade.

5. Paid subscriptions and billing

Paid subscriptions are processed through Stripe. The Client may choose monthly or annual billing where available in the application.

Plans and limits (active employee count, features) are those configured in the platform at the time of use:

• Trial: up to 10 active employees, 14 calendar days, no charge; no payment card required;
• Starter: 1–25 active employees — €50/month;
• Business: 26–50 active employees — €75/month;
• Enterprise: 51–100 active employees — €100/month;
• Scale: 101–200 active employees — €160/month;
• Growth: 201–500 active employees — €300/month;
• Large: 501–1,000 active employees — €500/month;
• Mega: over 1,000 active employees — €800/month.
• The paid plan is determined automatically based on the organization's active employee count, according to the platform's current configuration. Annual billing: payment equivalent to 10 months for 12 months of service (approximately 17% savings).

6. Payment documents and fiscal invoicing

Invoices and receipts issued through Stripe are payment records for the SaaS subscription. They do not replace and do not constitute the Client's or Provider's official Romanian fiscal invoice, as applicable.

The Client remains responsible for its own accounting and tax compliance. The platform does not currently integrate automatic invoicing with FGO, SPV, ANAF, or other official tax systems, unless explicitly announced in a future version.

7. Cancellation and subscription termination

The Client may cancel a paid subscription through the Stripe portal available from the application (where enabled). In the current implementation, cancellation takes effect at the end of the already paid billing period (cancel at period end), and access to paid features continues until that date, unless Stripe or the account configuration indicates otherwise.

The Provider may suspend or terminate access in case of non-payment, material breach of the Terms, or legal requirement.

8. Acceptable use

• The Client and Users shall use the platform only for lawful purposes and in compliance with applicable law;
• use for fraudulent activity, malware, illegal content, or content that infringes third-party rights is prohibited;
• attempting to access other organizations' data, bypass security measures, or overload infrastructure is prohibited;
• the Client is responsible for the actions of Users in its organization.

9. Accounts and security

• access requires a valid account, acceptance of legal documents, and compliance with security instructions (password, roles);
• the Client keeps credentials confidential and revokes access for users who leave the organization;
• the Client provides accurate data about the organization and employees;
• the Provider may enforce technical measures (authentication, CSRF, multi-tenant isolation) to protect the platform.

10. Personal data protection

The Client is the data controller for employee and HR data entered in the application. APPVECTO S.R.L. acts as processor under the DPA. Details are in the Privacy Policy and DPA.

11. Provider obligations

• reasonable efforts are made for service availability; there is no guarantee of uninterrupted availability except under a separate commercial SLA, if any;
• adequate security measures are implemented (encryption for sensitive fields, access control, audit);
• backups are performed according to the technical configuration;
• technical support is provided via support@appvecto.com and available documentation.

12. Suspension and termination

The Client may stop using the service at any time. Upon termination, data is retained or deleted according to the Client's instructions, the DPA, and applicable law. Exporting data before closure is the Client's responsibility.

The Provider may temporarily suspend access for security investigations, non-payment, or acceptable-use violations.

13. Intellectual property

The platform, source code, design, trademarks, and documentation belong to the Provider or its licensors. The Client receives a non-exclusive, non-transferable license for the duration of the subscription, exclusively for the Company's internal use.

14. Limitation of liability

To the extent permitted by law, the Provider is not liable for: interruptions caused by force majeure, unavailability of networks or cloud providers (Vercel, Neon, Cloudflare, Stripe, Resend, etc.), Client errors or non-compliant use. The Provider's total aggregate liability may be limited to amounts paid by the Client in the 12 months preceding the event, unless mandatory legal provisions provide otherwise.

15. Changes

The Provider may update these Terms to reflect legal, technical, or business changes. The current version is indicated by the "Last updated" date. For material changes, we will seek to provide reasonable notice through the application or email.

16. Applicable law and disputes

This agreement is governed by Romanian law. The parties will attempt to resolve disputes amicably. Failing agreement, disputes may be submitted to the Commercial Arbitration Court attached to the Chamber of Commerce and Industry of Romania, Bucharest, or to the competent courts in Romania, as provided by law.

17. Contact

APPVECTO S.R.L., CUI 54906519, Strada Agricultorilor nr. 18, Subsol Tehnic, Spațiu Tehnic 2, 707085 Lunca Cetățuii, Iași, România.

Email: contact@appvecto.com | Support: support@appvecto.com.